Terms of Service

Last updated: August 26, 2026

These Terms of Service (the “Terms”) govern your access to and use of fieldsignalco.com, any related pages, content, features, and services, and your purchase or use of products offered through the site (collectively, the “Services”). The Services are owned and operated by Tulya Inc. under the Field Signal Co brand (“Tulya,” “Field Signal Co,” “we,” “us,” or “our”).

Please read these Terms carefully. By accessing or using the Services, creating an account, or placing an order, you agree to these Terms and to the policies incorporated into them by reference. If you do not agree, do not use the Services or place an order.

NOTICE OF ARBITRATION: Section 21 contains a binding arbitration agreement and class-action waiver. Unless you timely opt out, most disputes between you and Tulya Inc. must be resolved individually through arbitration rather than in court.

1. Eligibility and authority

You must be at least the age of majority in your place of residence and legally capable of entering into a binding contract to use the Services or place an order. If you use the Services for a business or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Store platform

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer products and Services to you. Your use of Shopify-powered features may also be subject to Shopify’s applicable terms and privacy notices.

3. Product information and availability

We try to describe and display products accurately. Colors, dimensions, packaging, included items, and other details may appear differently depending on your device, production changes, or normal manufacturing variation. Product images may include props or contextual items that are not included unless the product description expressly says otherwise.

Products, configurations, promotions, and quantities are subject to availability. We may limit quantities, discontinue products, correct descriptions, or change product offerings at any time, subject to applicable law. A product’s availability on the site is not a guarantee that we will accept an order.

You are responsible for reviewing the product description, selected configuration, price, and cart before completing your purchase. Follow all product instructions, warnings, and manuals. Product information on the Services is general information and is not medical or professional advice. No consumer product eliminates all risk, and you remain responsible for using products appropriately and complying with applicable laws and safety requirements.

4. Orders and contract formation

Your order is an offer to purchase. An automated order confirmation acknowledges receipt but does not mean that we have accepted the order. We accept an order when we send a shipment confirmation or otherwise expressly confirm acceptance.

We may decline, cancel, or limit an order before acceptance for reasons including suspected fraud, unauthorized or unlawful activity, payment problems, pricing or inventory errors, shipping restrictions, suspected resale, or quantities that appear unreasonable for personal use. If we cancel an order after charging you, we will refund the amount charged for the canceled portion using the original payment method, subject to payment-provider processing times.

You must provide current, complete, and accurate billing, shipping, contact, and payment information. You are responsible for charges or delays caused by inaccurate information and for promptly updating that information before shipment where changes are still operationally possible.

5. Prices, payment, taxes, and promotions

Prices are shown in the currency displayed at checkout and may change without notice before you place an order. The price charged is the price shown in the final checkout review, excluding an obvious error. Taxes, shipping charges, duties, and other charges, if applicable, are shown or calculated at checkout when reasonably possible.

You authorize us and our payment processors to charge the payment method you provide for the total shown at checkout and for any other amount you expressly authorize. You represent that you are authorized to use that payment method.

Discounts and promotions may have additional terms. Unless expressly stated otherwise, promotions cannot be combined, have no cash value, may be limited by customer, household, order, product, or time period, and may be modified or ended before an order is placed. We may reject attempted abuse, manipulation, or circumvention of a promotion.

6. Shipping and delivery

Our Shipping Policy, when published, is incorporated into these Terms. Delivery dates are estimates unless we expressly state otherwise. We are not responsible for delays outside our reasonable control, but we will provide notices, cancellation rights, and refunds required by applicable law. If we cannot ship within the time promised, or within the time required by law when no shipment time was promised, we will provide any legally required delay notice and cancellation option.

You are responsible for providing a complete and deliverable address and for complying with lawful carrier procedures. Ownership and risk of loss transfer as provided by applicable law. Nothing in these Terms limits rights you may have for products lost or damaged in transit.

For international orders, you are responsible for import eligibility and any duties, taxes, brokerage fees, or customs requirements not collected at checkout, except where applicable law requires otherwise.

7. Returns, refunds, and order issues

Our Return and Refund Policy, when published, is incorporated into these Terms and controls return eligibility, timing, condition requirements, exclusions, and refund processing. Promotional statements such as a money-back guarantee are subject to the published Return and Refund Policy and applicable law.

Contact us promptly through our support page if an item arrives damaged, defective, incomplete, or materially different from what you ordered. Do not return a product without following the published return instructions. Refund timing may depend on inspection, carrier transit, and payment-provider processing.

Nothing in these Terms limits any mandatory cancellation, return, refund, or consumer-guarantee right that applies to you.

8. Product warranties and protection plans

Any written product warranty or separately purchased protection plan applies only according to its own complete terms, eligibility requirements, exclusions, claim procedures, and remedies made available before purchase. If those specific terms conflict with these general Terms regarding the covered warranty or plan, the specific warranty or plan terms control.

No oral statement, customer-service communication, advertisement, or other communication expands a written warranty unless an authorized representative of Tulya Inc. expressly agrees in a signed writing. References to a warranty or guarantee do not create coverage beyond the applicable written terms.

Nothing in these Terms disclaims or limits an implied warranty or statutory consumer right that cannot lawfully be disclaimed or limited. Where permitted, implied warranties apply only for the minimum period required by law.

9. Accounts and account security

You are responsible for safeguarding your account credentials and for activity under your account. Notify us promptly if you suspect unauthorized access. We may require identity or payment verification and may suspend access while investigating suspected misuse. You may not create an account using false information, impersonate another person, or transfer an account without permission.

10. Acceptable use

You may use the Services only for lawful personal or internal business purposes. You may not:

• violate any law, regulation, third-party right, or these Terms;
• use the Services to commit fraud, facilitate unlawful conduct, or submit false or misleading information;
• interfere with the security, integrity, availability, or operation of the Services;
• introduce malware, scrape or harvest data without authorization, probe vulnerabilities, bypass access controls, or overload the Services;
• reverse engineer or attempt to extract source code except where that restriction is prohibited by law;
• use automated systems to purchase products, manipulate promotions, or interfere with other customers;
• copy, reproduce, sell, or exploit any part of the Services except as expressly permitted; or
• use our names, trademarks, content, or products in a way that falsely implies sponsorship, endorsement, or affiliation.

11. Intellectual property

The Services, including their text, graphics, logos, photographs, videos, design, software, and arrangement, are owned by Tulya Inc. or its licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Services for their intended shopping and customer-service purposes. No other rights are granted.

Field Signal Co and associated names, logos, and designs are trademarks or trade dress of Tulya Inc. or its licensors. You may not use them without prior written permission.

12. Reviews, feedback, and user content

If you submit a review, photo, comment, idea, or other content (“User Content”), you represent that you own or control the necessary rights, that the content is accurate as to your experience, and that it does not violate law or another person’s rights.

You grant Tulya Inc. a worldwide, nonexclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, adapt, publish, translate, distribute, and display User Content in connection with operating, improving, and promoting the Services and products. This license lasts for the period permitted by applicable law. We do not claim ownership of your User Content.

We may moderate or remove User Content, but we are not obligated to do so. We may disclose material connections or incentives associated with reviews as required by law. Feedback or suggestions that are not personal information may be used without restriction or compensation.

13. Third-party services and links

The Services may contain third-party tools, payment methods, applications, or links. We do not control third-party services and are not responsible for their independent content, availability, security, or practices. Your use of a third-party service is governed by that party’s terms. This section does not limit responsibility that applicable law places on us for vendors acting on our behalf.

14. Privacy and electronic communications

Our Privacy Policy explains how personal information is collected, used, and disclosed and is incorporated into these Terms. By providing contact information, you agree to receive transactional communications relating to your account, orders, and customer service. Marketing communications are subject to applicable consent requirements, and you may opt out using the method provided in the communication.

You consent to transact electronically and to receive agreements, notices, disclosures, and records electronically where permitted by law. You may retain copies by printing or saving them.

15. Errors and corrections

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, availability, or delivery. We may correct an error and cancel or refuse an affected order before acceptance. If an accepted order is affected by a material error, we will provide the remedy required by applicable law and will not charge a price you did not authorize.

16. Suspension and termination

We may suspend or terminate access to the Services if we reasonably believe you violated these Terms, created risk or legal exposure, or used the Services fraudulently or unlawfully. Provisions that by their nature should survive termination—including payment obligations, intellectual-property provisions, disclaimers, limitations of liability, indemnification, and dispute terms—will survive.

17. Disclaimer regarding the website and Services

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND NON-PRODUCT SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM WARRANTIES REGARDING THEIR UNINTERRUPTED AVAILABILITY, SECURITY, ACCURACY, OR FREEDOM FROM ERRORS OR HARMFUL COMPONENTS.

THIS DISCLAIMER DOES NOT DISCLAIM A WRITTEN PRODUCT WARRANTY, AN IMPLIED PRODUCT WARRANTY THAT CANNOT LAWFULLY BE DISCLAIMED, OR ANY NONWAIVABLE CONSUMER RIGHT. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PART OF THIS SECTION MAY NOT APPLY TO YOU.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TULYA INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF TULYA INC. FOR A CLAIM RELATING TO A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM, AND ITS AGGREGATE LIABILITY FOR ANY OTHER CLAIM WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO TULYA INC. DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, INCLUDING LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS LIMITATION. YOUR JURISDICTION MAY PROVIDE ADDITIONAL RIGHTS.

19. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Tulya Inc. and its affiliates, officers, directors, employees, and agents from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable legal fees arising from your unlawful misuse of the Services, your material breach of these Terms, or User Content that violates another person’s rights. This obligation does not apply to the extent a claim was caused by Tulya Inc.’s negligence, willful misconduct, or violation of law.

20. Informal dispute resolution

Before filing arbitration or a lawsuit, the party asserting a dispute must send the other party an individual written notice describing the claimant’s name and contact information, the relevant order or account, the facts and legal basis of the dispute, and the specific relief requested. Notices to Tulya Inc. must be sent to the address in Section 26 and marked “Legal Notice.” Notices to you may be sent to the email or address associated with your account or order.

The parties will attempt in good faith to resolve the dispute for 30 days after receipt of a complete notice. Any applicable limitations period will be tolled during that 30-day period. This requirement does not prevent either party from seeking immediate relief necessary to prevent imminent harm.

21. Binding individual arbitration and class-action waiver

Agreement to arbitrate. Except for the exceptions below, you and Tulya Inc. agree that any dispute, claim, or controversy arising out of or relating to the Services, a product, an order, these Terms, or the relationship between us will be resolved by binding individual arbitration under the Federal Arbitration Act, not by a judge or jury.

Arbitration procedure. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by these Terms. The arbitrator may award the same individual remedies a court could award. The arbitration may occur by video, telephone, written submissions, or in person in the county where you live, unless the parties agree otherwise. Fees will be allocated under the AAA rules and applicable law. If AAA is unavailable, a court with jurisdiction will select a neutral substitute administrator.

Individual proceedings only. You and Tulya Inc. agree that claims may be brought only in an individual capacity and not as a plaintiff, class member, or representative in a class, collective, consolidated, coordinated, mass, or representative action. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. If a court finally determines that this paragraph is unenforceable for a particular claim or request for relief, that claim or request will be severed and decided by a court after all arbitrable matters are completed.

Exceptions. Either party may bring an individual action in small-claims court if it qualifies and remains individual. Either party may seek temporary or preliminary injunctive relief in court to preserve the status quo pending arbitration. Tulya Inc. may bring a court action concerning infringement or misuse of intellectual-property rights or unauthorized access to the Services.

Opt-out right. You may opt out of this arbitration agreement by sending a signed written notice within 30 days after you first accept these Terms. The notice must state that you opt out of arbitration, identify your name and the email address used for your account or order, and be mailed to Tulya Inc. at the address in Section 26 with “Arbitration Opt-Out” on the envelope. Opting out will not affect any other part of these Terms.

Jury-trial waiver. If a dispute proceeds in court rather than arbitration, you and Tulya Inc. knowingly waive any right to a jury trial to the maximum extent permitted by law.

22. Governing law and court venue

The Federal Arbitration Act governs Section 21. To the extent state law applies, these Terms are governed by Delaware law, without regard to conflict-of-law principles, except that mandatory consumer-protection law in your place of residence continues to apply when it cannot lawfully be waived.

Any court proceeding permitted under these Terms must be brought in a state or federal court with jurisdiction in New Castle County, Delaware, except that an eligible individual small-claims action may be brought where permitted by the applicable small-claims rules. You and Tulya Inc. consent to those courts’ personal jurisdiction.

23. Changes to the Services or Terms

We may update the Services and these Terms prospectively. Material changes will be posted with an updated date, and we will provide additional notice where required by law. Changes do not retroactively alter an order already accepted or a dispute for which a complete notice was received before the change. Your continued use after revised Terms take effect constitutes acceptance where permitted by law.

24. Force majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including severe weather, natural disaster, epidemic, war, terrorism, labor disruption, carrier or supplier interruption, utility or network outage, cyberattack, government action, or transportation disruption. This section does not excuse payment obligations or limit cancellation, delay-notice, refund, or other rights required by law.

25. General terms

These Terms and incorporated policies are the entire agreement concerning their subject matter and supersede prior discussions on that subject. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will continue in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law. Headings are for convenience only. “Including” means “including without limitation.”

26. Contact information

Tulya Inc.
2810 N Church St
Wilmington, DE 19802
United States

Phone: +1 435-503-4859
Email: fieldsignalco@gmail.com
Customer support: fieldsignalco.com/pages/contact